Privacy Policy
Last updated: July 8, 2026
1. Introduction
Welcome to BidBlock, operated by Jack Nine Digital LLC ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.
2. Information We Collect
2.1 Information You Provide
- Account Data: Name, email address, company name, password (encrypted)
- Company Data: Trade, address, phone, email, license number, logo
- Business Data: Projects, clients, bids, modules, rate cards, and related estimating information
- Phone Number: If you enable SMS two-factor authentication
2.2 Information Automatically Collected
- Device Data: Browser type, operating system, device type
- Usage Data: Pages viewed, features used, time spent (via privacy-focused analytics)
- Cookies: See Section 7 below
3. How We Use Your Information
- Provide and maintain the BidBlock service
- Create and manage your account
- Generate bid proposals and PDF documents
- Send account notifications and security alerts
- Send SMS verification codes (with your consent)
- Provide customer support
- Improve our platform and services
- Comply with legal obligations
4. Sharing Your Information
4.1 Service Providers
We share information with third-party providers who assist in operating our service:
- Postmark — Email delivery
- Vonage — SMS delivery for two-factor authentication
- Hetzner — Server hosting (EU/US)
- Cloudflare — DNS and CDN
4.2 Legal Requirements
We may disclose your information where required by law or to protect our rights, privacy, safety, or property.
4.3 No Sale of Data
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
5. SMS Communications
If you enable SMS two-factor authentication, we collect and use your phone number to send verification codes via Vonage. Your phone number is:
- Used only for account security (2FA codes)
- Not shared with third parties for marketing
- Not sold or rented
- Stored securely and encrypted
For complete details, see our SMS Terms & Conditions.
6. Data Security
We implement appropriate technical and organizational measures to protect your data, including:
- Encrypted passwords (bcrypt hashing)
- HTTPS encryption for all data in transit
- CSRF protection on all forms
- Role-based access control within company accounts
- Two-factor authentication option
- Regular security reviews
8. Data Retention
- Account data: Retained while active and 30 days after deletion
- Business data: Retained while account is active
- Backup codes: Replaced when new codes are generated
9. Your Rights
Depending on your location, you may have the right to:
- Access a copy of your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Opt out of non-essential communications
- Export your data
To exercise these rights, contact [email protected].
10. California Privacy Rights (CCPA)
California residents have the right to know what personal information is collected, request deletion, and opt out of the sale of personal information. BidBlock does not sell personal information. To exercise your rights, contact us at the address above.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be communicated via email or in-app notification.
12. Contact
Jack Nine Digital LLC
Email: [email protected]
Website: bidblock.app